1. iMore Question's Avatar
    Hi People!

    Can you tell me if you are sure?
    I have an iPhone 6s and i forgot the password of iCloud.
    When I open iCloud the Find my iPhone is ON.
    But when I check in online site with IMEI (Find my iPhone is OFF).
    If I reset the phone, is it possible to lock the phone????
    07-15-2017 04:51 PM
  2. Tartarus's Avatar
    Hi, welcome to imore,

    You can manage your password on http://appleid.apple.com and https://iforgot.apple.com.

    If your iPhone is not connected to internet it will not show the location of the iPhone. Hence the OFF.
    Charge your iPhone and reset your password.

    If you have any questions please register here to our forum. We love to help.
    07-15-2017 05:27 PM

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