1. iMore Question's Avatar
    it won’t download or update my apps and it really bugs me
    TyreneJones likes this.
    07-01-2017 08:58 PM
  2. Just_Me_D's Avatar
    Try rebooting your device and/or resetting your settings.
    pkcable likes this.
    07-01-2017 09:00 PM
  3. jamboytx's Avatar
    I tried that and it didn’t work. I just reset my settings and it didn’t work. I don’t know why it just says unable to purchase
    07-02-2017 07:56 AM
  4. Ledsteplin's Avatar
    I tried that and it didn’t work. I just reset my settings and it didn’t work. I don’t know why it just says unable to purchase
    Try going to settings > iTunes and App Store > Tap on Apple ID at the top > sign out > Do a hard reset (reboot) > then sign back in.
    Tartarus and TyreneJones like this.
    07-02-2017 09:08 AM
  5. jamboytx's Avatar
    that didn’t work either
    07-02-2017 12:14 PM
  6. metllicamilitia's Avatar
    that didn’t work either
    I know this is a silly question, but you do have a card associated with your Apple ID to make purchases with correct? Other than that I’m not entirely sure what it could be off the top of my head. I sometimes have to wait a long time for apps to actually update on iOS 11 right now.
    07-02-2017 12:28 PM
  7. robertk328's Avatar
    Are you out of free space perhaps?
    07-02-2017 12:33 PM
  8. jamboytx's Avatar
    im not out of space and idk
    07-02-2017 02:08 PM
  9. jamboytx's Avatar
    and i can now download apps that i have used before and deleted and i can update i just can’t download new apps that i haven’t used
    07-02-2017 02:10 PM
  10. Just_Me_D's Avatar
    and i can now download apps that i have used before and deleted and i can update i just can’t download new apps that i haven’t used
    Then more than likely you don’t have a current pay method registered. Login to your iTunes account and then make the necessary changes within.
    robertk328 likes this.
    07-02-2017 02:16 PM
  11. jamboytx's Avatar
    what if i don’t want a payment type on my account. i’ve been able to download apps without a payment method
    07-02-2017 05:19 PM
  12. Ledsteplin's Avatar
    what if i don’t want a payment type on my account. i’ve been able to download apps without a payment method
    Maybe you need to set it back up that way.
    No payment method
    https://support.apple.com/en-us/HT204034
    Just_Me_D, TyreneJones and pkcable like this.
    07-02-2017 05:38 PM
  13. comiken205's Avatar
    Or, as someone here suggested, buy a $5 iTunes card and have a balance in there to get free apps. It worked for me. However if I wish to purchase an app worth more I have to get another iTunes card.
    07-03-2017 07:10 AM
  14. Sherry_B's Avatar
    Reset the phone, and before you reinstall from your last backup check to see if the app store works. If it doesn't then use the Feedback app to submit a bug report.
    TyreneJones likes this.
    07-03-2017 02:07 PM
  15. jamboytx's Avatar
    i will try wiping it and the itunes gift card didn’t work and the web link didn’t work
    07-04-2017 09:07 AM
  16. pkcable's Avatar
    Maybe you need to set it back up that way.
    No payment method
    https://support.apple.com/en-us/HT204034
    this should work
    07-04-2017 08:49 PM
  17. jamboytx's Avatar
    i have always not had a payment method and on the ios 11 beta you can’t hit the erase all data and content button to wipe it
    07-05-2017 09:02 AM
  18. pkcable's Avatar
    You might need to go back to the current release version. Could be a bug in the beta.
    07-05-2017 09:21 AM
  19. John Yester's Avatar
    OP is correct you can not use erase content and settings.

    The OP has to plug into iTunes and wipe device manually.
    pkcable likes this.
    07-05-2017 10:37 AM

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