1. Ashima Kalathingal's Avatar
    I have an i phone 5s with me but its a little damaged.It has problems with camera and sound system and it has lost one screw on its outer end.Can I trade this i phone at apple store for a new phone? Is this phone eligible for it?
    04-29-2017 10:03 AM
  2. robertk328's Avatar
    Welcome to iMore @Ashima Kalathingal

    You may be able to get the trade-in value for your 5s but I'm sure Apple will want to look at it before they decide. You can find more info on their trade up program here:

    https://www.apple.com/iphone/trade-up/

    Their site also links you to this inspection/evaluation site:

    https://reuserecycle.abbti.brightsta...PhoneHome.aspx

    Let us know how it works out!
    04-29-2017 01:26 PM

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