1. iMore Question's Avatar
    Everytime I turn my phone on it shows that the battery is dead. As soon as I plug it up, the apple logo shows up indicating that the phone is turning on. At the part where my lock screen is suppose to show up, a black screen appears instead. Then the phone will cut right back off and the process will start back over again. What do I do?? I've tried rebooting it using the iTunes process but that won't work either. Please help!!
    03-23-2017 02:08 PM
  2. bamf-hacker's Avatar
    Sounds like it might be time for a trip to the Apple Genius bar. The 5s is fairly old so there might be an issue with the battery or the charging circuitry
    03-23-2017 02:13 PM

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