I assume you're referring to the Fitbit Alta. If so, I found this solution via a web search.
Simply go to the FitBit app. Under "account," choose "notifications." This will prompt the phone and Alta to pair.
Source: https://community.fitbit.com/t5/iOS-App/FitBit-Alta-Won-t-Bluetooth-Pair/td-p/1441478
Simply go to the FitBit app. Under "account," choose "notifications." This will prompt the phone and Alta to pair.
Source: https://community.fitbit.com/t5/iOS-App/FitBit-Alta-Won-t-Bluetooth-Pair/td-p/1441478
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