03-15-2017 03:52 PM
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  1. coolAppleuser's Avatar
    coolAppleuser
    Dealing with an iPhone 7 and a 6s Plus

    Both phones can iMessage other iPhones (blue bubbles), but can not iMessage each other (green bubbles). At one point the iMessage wouldn't send and I click the red circle with an exclamation point in it and selected "send as text message". iMessage worked previously, but I messed something up while working on another issue.

    I've signed in and out of everything I could think of and rebooted.

    Any idea where I should start?
    Last edited by coolAppleuser; 03-15-2017 at 02:32 PM.
    03-15-2017 02:12 PM
  2. Quis89's Avatar
    Quis89
    Q&A Team
    Ambassador
    Try going to Settings>Messages>Blocked on both devices and verify neither device is listed in that area.
    03-15-2017 03:42 PM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    You might also on both phones, go to settings > messages> send and receive > uncheck all email addresses.
    Also try Reset Network Settings.
    Reset Network Settings Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.
    03-15-2017 03:52 PM
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