03-04-2017 03:47 PM
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  1. iMore Question's Avatar
    iMore Question
    my old iPhone 4 won't let me do a backup because I recently changed my Apple ID and it's asking for old password to old Apple ID. Is there a way to get it to recognize the current account?
    02-28-2017 02:15 AM
  2. Tartarus's Avatar
    Tartarus
    Ambassador
    First log in with your old credentials to that iPhone. Log out and log in with your new credentials.

    Also: Go to http://appleid.apple.com and try log in with your current credentials.
    If no success, try the old credentials.

    After that make sure you have it set like you wanted and try again on your iPhone.
    Keith Morris likes this.
    02-28-2017 07:25 AM
  3. gordonbrowntech's Avatar
    gordonbrowntech
    Afraid you are locked out of your device then
    03-04-2017 02:47 PM
  4. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    I had a similar issue and got terrific help from Apple Support
    03-04-2017 03:47 PM
« hi bought an iphone from a friend and its asking for the icloud of the previous owner i cant use it | I have less than 1 gb storage left available »

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