01-31-2019 09:18 AM
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  1. iMore Question's Avatar
    iMore Question
    By the latest update of Whatsapp, I cannot update my status of any kind of pictures or videos from my camera roll, the only way to update is from direct clicking in the camera. I have tried every thing, including reinstalling of whatsapp, still no use.
    Allowance of camera roll is done.
    User: iOS 7.1.2
    Please help
    srija12_me07 and Komal96 like this.
    02-24-2017 02:40 AM
  2. srija12_me07's Avatar
    srija12_me07
    Same problem.! please help
    02-24-2017 08:27 AM
  3. upandover's Avatar
    upandover
    Not really sure what you mean but I take it you can't change your profile picture? iOS 7 probably isn't doing you any favors.
    02-24-2017 08:34 AM
  4. srija12_me07's Avatar
    srija12_me07
    The thing is.. after the update of new whatsapp, i cannot upload any picture from my gallary.. access to the gallary's option is not at all available IN ORDER TO UPDATE LIVE STATUS
    02-24-2017 08:36 AM
  5. de_pounce's Avatar
    de_pounce
    Same problem here
    03-09-2017 06:44 PM
  6. Komal96's Avatar
    Komal96
    Thank god! I thought I was the only one facing this problem....
    03-20-2018 03:49 AM
  7. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    WhatsApp Messenger iPhone support:

    iphone_web@support.whatsapp.com
    03-20-2018 01:07 PM
  8. digitalbreak's Avatar
    digitalbreak
    Trusted Member
    Community Review Team
    I have the latest and seems working for me. I can tap on my Status, select pictures from the Gallery or record new pictures from the camera.

    Go to iPhone Settings. Pull down to search and enter WhatsApp. Tap on the WhatsApp app and then check access to Photos. It should say Read and write.
    djrakowski likes this.
    03-20-2018 02:43 PM
  9. JoCphine's Avatar
    JoCphine
    Hi. I had same problem. All pictures were missing, and I could not access Solution: Go to settings: Find WhatsApp - select photos - either way it is set, change the settings and leave the in the end as read and write - Do this even if it is already set on this setting. Done!
    Annie_8plus likes this.
    01-31-2019 01:07 AM
  10. Annie_8plus's Avatar
    Annie_8plus
    Trusted Member
    Ambassador
    Originally Posted by JoCphine
    Hi. I had same problem. All pictures were missing, and I could not access Solution: Go to settings: Find WhatsApp - select photos - either way it is set, change the settings and leave the in the end as read and write - Do this even if it is already set on this setting. Done!
    Hello and welcome to iMore! Thanks for helping out with this. When you get a chance, please take a minute to introduce yourself here!. We love having new members, especially those who are willing to help out!
    JoCphine likes this.
    01-31-2019 08:39 AM
  11. JoCphine's Avatar
    JoCphine
    Hi. I have updated my bio. I do not know where to introduce myself. So, hi everyone.
    Annie_8plus likes this.
    01-31-2019 09:18 AM
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