My iPhone 6 phone message isn't working

[iMore Question]

It now says "transcription not available" so I can't hear my voicemail

 

[Tartarus]

Hi, welcome to iMore.
Here is Apple's information about Voicemail transcription: https://support.apple.com/en-us/HT207181

If all is well you still should be able to play your Voicemail the same as before.

If this is not the case, please reset your network settings in Settings > General > Reset.

If you have any further questions, please join our forum. We're happy to help.