02-19-2017 04:08 PM
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  1. samduffy's Avatar
    samduffy
    Hi when i go to login with my apple id on iCloud.com or id.apple.com i keep getting a message saying "Failed to verify your identity"

    What is going on Please Help
    Attached Thumbnails Urgent help is anyone getting an issue logging into any apple website where ID is required-screen-shot-2017-02-19-18.51.31.jpg  
    02-19-2017 01:55 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    I don't know, but I'm getting the same error message when I try logging in via my iPhone in desktop mode.
    02-19-2017 02:06 PM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Have you changed any of your Apple ID? Make sure you entered your email address and password correctly. Do you use 2 step verification?
    02-19-2017 02:06 PM
  4. Just_Me_D's Avatar
    Just_Me_D
    In fact, numerous people are complaining about it via Twitter.
    02-19-2017 02:07 PM
  5. samduffy's Avatar
    samduffy
    yeah i called apple support. they were doing maintenance on their servers. its back up and running now. thanks guys
    02-19-2017 04:08 PM
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