02-19-2017 04:08 PM
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  1. samduffy's Avatar
    samduffy
    Hi when i go to login with my apple id on iCloud.com or id.apple.com i keep getting a message saying "Failed to verify your identity"

    What is going on Please Help
    Last edited by samduffy; 12-09-2020 at 10:36 PM.
    02-19-2017 01:55 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    I don't know, but I'm getting the same error message when I try logging in via my iPhone in desktop mode.
    02-19-2017 02:06 PM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Have you changed any of your Apple ID? Make sure you entered your email address and password correctly. Do you use 2 step verification?
    02-19-2017 02:06 PM
  4. Just_Me_D's Avatar
    Just_Me_D
    In fact, numerous people are complaining about it via Twitter.
    02-19-2017 02:07 PM
  5. samduffy's Avatar
    samduffy
    yeah i called apple support. they were doing maintenance on their servers. its back up and running now. thanks guys
    02-19-2017 04:08 PM
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