02-05-2017 10:13 AM
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  1. iMore Question's Avatar
    iMore Question
    I have a new I phone 7 plus and when I attempt to restore my back up from my previous iPhone i get a message that I need to turn off "find my phone". When I attempt to turn off "find my phone" it asks for an iCloud login which I do not know the password for and the security questions are not working either. HELP!!!
    02-05-2017 08:46 AM
  2. Tartarus's Avatar
    Tartarus
    Ambassador
    If you can't manage to restore your password through http://appleid.apple.com for that account, then I guess your only option will be to contact http://support.apple.com.
    Last edited by Tartarus; 02-07-2017 at 08:37 PM.
    02-05-2017 10:13 AM
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