1. iMore Question's Avatar
    Only ever used a simple phone....... please advise
    01-23-2017 05:35 PM
  2. njlx2016 said: Best Answer

    If you aren't sure how to do something with any of the apps or features that come with your iPhone, the official Apple support pages should be your first stop. Apple is pretty good about providing documentation for their products and services in a clear and concise manner.

    Official Apple Support: https://support.apple.com/

    You should also check with your local Apple Store, often they will have workshops that cover the basics of using a certain product or feature.

    Apple Store Workshops: https://www.apple.com/retail/learn/
  3. njlx2016's Avatar
    If you aren't sure how to do something with any of the apps or features that come with your iPhone, the official Apple support pages should be your first stop. Apple is pretty good about providing documentation for their products and services in a clear and concise manner.

    Official Apple Support: https://support.apple.com/

    You should also check with your local Apple Store, often they will have workshops that cover the basics of using a certain product or feature.

    Apple Store Workshops: https://www.apple.com/retail/learn/
    01-23-2017 06:06 PM
  4. Ledsteplin's Avatar
    Keep it simple. Text. Email. Photos. Facebook. A few other easy things.
    How old are we talking? I'm 64.
    alc1575, Annie_i6s and aximtreo like this.
    01-23-2017 06:10 PM
  5. alc1575's Avatar
    Keep it simple. Text. Email. Photos. Facebook. A few other easy things.
    How old are we talking? I'm 64.
    My sister is 67 and keeps her 6s set up pretty simple: basically social media, email, photos, text, etc. The user guides are very informative and don't hesitate to ask questions here as well.
    aximtreo likes this.
    01-23-2017 06:32 PM
  6. Annie_i6s's Avatar
    There are also free workshops offered at any Apple store. So if you live close to one of those that would be a great thing for her to take advantage of.
    Spencerdl likes this.
    01-23-2017 08:15 PM
  7. aximtreo's Avatar
    I'm 71 and move between 6s plus and Lumia 950 xl without much problem. My biggest problem is keeping calendars and contacts synched between WM and IOS.

    Be happy to help if needed.
    01-24-2017 10:50 AM
  8. pkcable's Avatar
    Lessons from that son, daughter, or grandchild who is technically inclined? Plus the iPhone is VERY intuitive. (that means easy to learn, easy to pick up and just use).

    There's an old story/rumor, that when the iPhone was first being designed, an early prototype was brought by the engineers to Steve Jobs, and he got very upset and sent them back. He told them they designed a phone for engineers, but he wanted a phone for regular people. He wanted a phone that he could hand to his grandmother and she would just be able to figure it out and use it!

    We just got my 75 year old mom an iPhone, so I'm gonna see first hand what it's like! Show her Android was TOUGH, and she still doesn't get it right! Her Samsung is little more than a flip phone. Well she HAS figured out Facebook. She LOVES facebook. If she poke's me one more time I'll scream!
    01-24-2017 11:36 AM
  9. firedept10's Avatar
    Here on iMore. You can read the forums and ask any question you may have.
    pkcable likes this.
    01-24-2017 07:10 PM
  10. Rob Phillips's Avatar
    You should also check with your local Apple Store, often they will have workshops that cover the basics of using a certain product or feature.

    Apple Store Workshops: https://www.apple.com/retail/learn/
    THIS. I cannot speak highly enough of the free workshops offered by Apple Stores.
    01-24-2017 07:14 PM
  11. Not Quite Right's Avatar
    If you have a finger, you already know how to use an iphone...
    pkcable likes this.
    01-25-2017 12:55 AM
  12. kilofoxtrot's Avatar
    I am probably going to get some dissent here... but, if a senior is getting a smartphone for the first time and not very technically proficient.... I would steer them away from an iPhone. I just don't see iOS as that senior/elderly friendly. I think other manufacturers do a better job. Samsung for example. Their "Easy Mode" is very senior/elderly friendly. Other options are BIG PHONE launcher for android phones.

    I have seen too many elderly people "get lost" with an iPhone/iOS. I think Apple could do a better job.

    Thats my opinion based on some real life experience. Personally, I love my 7Plus.
    pkcable likes this.
    01-25-2017 11:10 AM
  13. eyecrispy's Avatar
    My MIL LOVES the classes offered at the Apple Store. She swears by them for all her Apple products. I'd say look into them.
    Not Quite Right and pkcable like this.
    01-25-2017 11:32 AM
  14. pkcable's Avatar
    I am probably going to get some dissent here... but, if a senior is getting a smartphone for the first time and not very technically proficient.... I would steer them away from an iPhone. I just don't see iOS as that senior/elderly friendly. I think other manufacturers do a better job. Samsung for example. Their "Easy Mode" is very senior/elderly friendly. Other options are BIG PHONE launcher for android phones.

    I have seen too many elderly people "get lost" with an iPhone/iOS. I think Apple could do a better job.

    Thats my opinion based on some real life experience. Personally, I love my 7Plus.
    I kind of disagree, BUT I do agree that the Samsung easy mode is a handy feature! But I still think the iPhone is a great choice for the smart phone novice be they elderly or otherwise!
    01-25-2017 11:34 AM
  15. kilofoxtrot's Avatar
    With "Easy Mode", you can create a custom homepage and keep it simple, big and with a big font they can easily read. Swipe to the left, push the picture of the face/person you want to call.. or swipe to the right for more apps.

    Also, you can restrict them from getting into settings that will mess up their phone.

    I am pro iOS for myself, however, as I said before, I think Apple can do a better job for seniors/elderly.

    I know some seniors that have to lock their iPhone just to get a larger font so they can tell the time.

    What is the best way for an older person to learn how to use an iPhone 7?-z15.jpg
    pkcable and Rob Phillips like this.
    01-25-2017 11:42 AM
  16. pkcable's Avatar
    Agree Apple COULD do a better job, BUT with the workshops, the intuitive nature, and a knowledgeable friend/relative (as many suggested here) it works. BUT an easy mode setting like Samsung has would certainly be more convenient I'll give you that! lol
    01-25-2017 12:21 PM
  17. dpscott's Avatar
    What I did for a friend was set iOS restrictions so that account settings etc were locked and they couldn't do anything too damaging.

    However, I mixed that with Apple Store workshops which are amazing for entry level users
    pkcable likes this.
    01-25-2017 12:37 PM
  18. Not Quite Right's Avatar
    If the user is so technology challenged that they have to take classes, or "dumb down" a smartphone to the most basic functions just to use it. My question would be why not buy the right tool for the job, and save yourself a ton of money in the process. Lets be honest, this type of user is never going to notice the difference between a $850 iPhone, and a $99 dollar Jitterbug except the Jitterbug is geared specifically towards the users shortcomings ...What is the best way for an older person to learn how to use an iPhone 7?-prod_1933796912.jpeg
    01-26-2017 08:50 AM
  19. Ledsteplin's Avatar
    If the user is so technology challenged that they have to take classes, or "dumb down" a smartphone to the most basic functions just to use it. My question would be why not buy the right tool for the job, and save yourself a ton of money in the process. Lets be honest, this type of user is never going to notice the difference between a $850 iPhone, and a $99 dollar Jitterbug except the Jitterbug is geared specifically towards the users shortcomings ...Click image for larger version. 

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    Does it come with a 4.7" or 5.5" screen?
    01-26-2017 10:38 AM
  20. Not Quite Right's Avatar
    Does it come with a 4.7" or 5.5" screen?
    5.5"
    Ledsteplin likes this.
    01-26-2017 10:43 AM
  21. pkcable's Avatar
    5.5"
    4 inch actually! Plus an ancient version of Android and only 8GBs of storage. One of the issues we had with my Mom was she ran out of storage, plus she was constantly noticing how slow the phone was. (She had/has a Samsung Galaxy Grand, the cheapie Samsung - Fortunately her iPhone 6 is coming TODAY! a day early!)
    01-26-2017 02:29 PM
  22. Annie_i6s's Avatar
    Another thing that helped an elderly friend of mine was a couple of books I found. She wanted something she could read, and that offered pictures and diagrams. So I got her "My iPhone for Seniors". I checked on Amazon, and they have several different editions, so you should be able to find one for the correct version of both iPhone and iOS. I noticed a few others and there are also books for iPads as well.
    01-26-2017 03:05 PM
  23. Not Quite Right's Avatar
    4 inch actually! Plus an ancient version of Android and only 8GBs of storage. One of the issues we had with my Mom was she ran out of storage, plus she was constantly noticing how slow the phone was. (She had/has a Samsung Galaxy Grand, the cheapie Samsung - Fortunately her iPhone 6 is coming TODAY! a day early!)
    "Actually" the one I posted is the latest version with a 5.5" inch screen, 8GBs internal storage with an Micro SD slot to expand to 32GBs ( I've seen reports of people putting 128GB cards in with no issues). All this and unlocked for $98 bucks ...
    pkcable likes this.
    01-26-2017 04:05 PM
  24. Ledsteplin's Avatar
    01-28-2017 06:07 PM
  25. pkcable's Avatar
    FTR my mom got the iPhone 6 we bought her on Thursday and she's already using it like a champ. She loves it so much more than the Samsung Galaxy Grand she was coming from!
    Not Quite Right likes this.
    01-28-2017 07:38 PM
  26. Not Quite Right's Avatar
    I think it's really sweet that your wife has so much patience with you.
    Ledsteplin and pkcable like this.
    01-28-2017 08:39 PM

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