New iPad asks for passcode.

I

iMore Question

As a brand new iPad it doesn't have a passcode. How do I get around this so I can sync with old iPad
 

anon(9602380)

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Aug 14, 2015
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Welcome to iMore.

It is obviously not a new iPad if it is asking for a passcode. Here is a guide by Apple on how to reset the passcode. But you will still require your Apple ID & password after. And agaian that would be another indication that it was not new. My best suggestion would be to return it to wherever you bought it as I am positive it is not new if it is asking for a passcode upon the initial setup. Are sure it wasn't asking you to setup a passcode? Thanks!
 

mark-d

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Apr 24, 2012
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Contact wherever you bought it from and get them to solve this issue. New iPads don't come passcode locked. That's up to the user to set one
 

G.4

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Jun 2, 2011
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Welcome to iMore.

It is obviously not a new iPad if it is asking for a passcode. Here is a guide by Apple on how to reset the passcode. But you will still require your Apple ID & password after. And agaian that would be another indication that it was not new. My best suggestion would be to return it to wherever you bought it as I am positive it is not new if it is asking for a passcode upon the initial setup. Are sure it wasn't asking you to setup a passcode? Thanks!

Agreed. It may have been asking you to set up a passcode of your own.
 

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