why won't my fitbit sync with my ipad

[iMore Question]

my account is set up on the ipad, but when I click the fitbit app, i do not get any data from my tracker. Bluetooth is on but evidently it cannot find the fitbit tracker

 

[Just_Me_D]

Here you go.

https://community.fitbit.com/t5/iOS-App/Fitbit-will-not-sync-wih-my-iPad/td-p/216522