12-31-2016 09:31 PM
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  1. iMore Question's Avatar
    iMore Question
    want to acces my icloud. go to reset my password. but they send email to icloud account that I am looking to unlock
    12-31-2016 02:04 PM
  2. msm0511's Avatar
    msm0511
    Trusted Member
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    Originally Posted by iMore Question
    want to acces my icloud. go to reset my password. but they send email to icloud account that I am looking to unlock
    That's why I always use a different email for my Apple ID. It's really the only reason I use my old gmail account anymore. Is it not giving you the option to reset by sending a temporary password by text? When I had to reset mine recently it gave me the option of using email or sending a code via text to my phone number registered with Apple. That was using my MBP not my iPhone though. Have you tried resetting via desktop instead of mobile?
    12-31-2016 02:21 PM
  3. Tech198's Avatar
    Tech198
    I thought u'r recovery email address had to be different ?
    12-31-2016 09:31 PM
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