iTunes doesn't recognize iPhone 6s

[iMore Question]

I run the IOS 10.7.5 and iPhone 6s Plus and 6s , days ago , my iPhone 6s Plus , wasn't recognized by iTunes anymore... but I didn't do any update, just tried to do a backup and it failed...

 

[Tartarus]

Hi, welcome to iMore.
Make sure iTunes is updated to the latest version on your computer. This should solve most issues.

If you have any further questions, please join our forum. We're happy to help.

 

[Tech198]

correct,... Itunes and IOS kind of go hand in hand... At the minimum, iTunes and iOS versions, can be a few versions behind one another, ..

aka. if u have the latest iTunes 12.5.4 u can still sync to iOS 9.3.5, but not to 9.3.4

If one, or the other, is too new, it won't work... so u must update whichever one is older to bring it up to date