12-26-2016 10:13 PM
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  1. iMore Question's Avatar
    iMore Question
    I don't know how or why it does it but seems to do this when storage is full but my husband's phone has gotten to maximum storage and it hasn't done the "cleaning". Anyone know what I'm talking about and how to do it?
    12-26-2016 09:48 PM
  2. Tartarus's Avatar
    Tartarus
    Ambassador
    Hi, welcome to iMore.
    Yes. This happens when you are trying to download an app or movie or song that is bigger than the free storage you have on your device.
    As there is not enough storage available, iOS starts clearing cache from apps in order to complete the download. If the cleared storage is not enough, the download will stop and you will have to free storage yourself by deleting content from your device.

    If you have any further questions, please join our forum. We're happy to help.
    aximtreo likes this.
    12-26-2016 10:13 PM
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LINK TO POST COPIED TO CLIPBOARD