1. iMore Question's Avatar
    the email address you provided s already in use with an existing account
    12-11-2016 11:01 AM
  2. Ecm's Avatar
    Can you confirm that you're referring to an Apple ID that you're trying to set up? If so, here's the link with instructions to reset the password. https://support.apple.com/en-gb/HT201487

    If that isn't it, please consider joining as a member, to have full conversation here and exchange information: http://forums.imore.com/ask-question...-new-post.html
    12-11-2016 11:36 AM

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