12-04-2016 09:13 PM
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  1. iMore Question's Avatar
    iMore Question
    My iphone 5c is showing a blank screen, but I can still talk to Siri. I have iOS 10. I need to recover my contacts and photos from the phone, but when I plug it into a computer it asks me to select "trust computer" on the phone. As the screen is blank and unresponsive, I cannot do that. Is there a way to recover my contacts and photos?
    12-04-2016 08:02 PM
  2. nikkisharif's Avatar
    nikkisharif
    Ambassador
    Try rebooting your device to see if the screen comes back on. If it doesn't you can always go to iCloud.com to retrieve your contacts and photos but this will only work if you had iCloud turned on on your phone.
    12-04-2016 09:13 PM
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