11-29-2016 10:38 AM
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  1. iMore Question's Avatar
    iMore Question
    I have an iphone 4s which i bought while backpacking around australia. It has alot of videos and memories on it although its pretty smashed up. My laptop doesnt recgonise it when i plug it in. Is there any way to retrieve this data?

    Thanks!
    11-29-2016 09:21 AM
  2. kch50428's Avatar
    kch50428
    If you weren't backing it up to computer or iCloud and the device no longer powers on, there's nothing you can do.
    11-29-2016 10:08 AM
  3. pkcable's Avatar
    pkcable
    As KCH suggests check your icloud for a backup, might just have your photos. http://www.icloud.com

    Also you might try to have the device repaired, but it won't be cheap, and may require the tech to wipe the device depending on what is wrong.
    11-29-2016 10:38 AM
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