Why my iphone screen has a white purple colour (mark) on a place of the screen

[iMore Question]

please answer me soon and how I can fix it

 

[SwitchBeach]

Has the screen been exposed to any physical damage? Dropped? Sat on? Extreme pressure? Water?

 

[Rob Phillips]

Welcome to iMore! It sounds like a hardware issue (which requires service by a technician) BUT you might want to try one or more of the following:

- Reset your device by holding the power button and home button down simultaneously until you see the Apple boot logo. If that doesn't work then try the next step.
- Remove your phone case and see if the purple spot disappears.
- Go to Settings > General > Reset > Reset All Settings.
- Restore your iPhone through iTunes. Set it up as a new device to weed out any possible software issues.

If all else fails, contact Apple Support, visit an Apple Store, or go to a REPUTABLE repair shop.