1. iMore Question's Avatar
    I have tried to get into my account but it tells me I am locked out .
    It then asked me to enter my birthday to unlock it .to which it answers this is the wrong information

    ."I don't know my own birthday " ? Can you help
    10-14-2016 07:57 AM
  2. Tartarus's Avatar
    Your only option is to change your password via http://appleid.apple.com or http://iforgot.apple.com or by contacting http://support.apple.com
    10-14-2016 08:06 AM

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