10-12-2016 03:15 PM
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  1. christykay1977's Avatar
    christykay1977
    Ever since the last iOS update my apps crash all the time and my iPhone 6 freezes or shuts itself down randomly. What is wrong with my phone?
    10-12-2016 02:53 PM
  2. Quis89's Avatar
    Quis89
    Q&A Team
    Ambassador
    It's possible your update is bad. If you're noticing issues with a specific app, I'd recommend uninstalling that app then reinstalling. If the issues are widespread then you may want to backup your device, completely wipe your phone and then restore from that backup. If the problem continues past that, then you know its probably an issue with your backup data. In that case, wipe your device completely and start fresh.

    If all else fails, you'll want to restore your iPhone with iTunes. That will download and install a fresh iOS version.
    10-12-2016 03:08 PM
  3. Hendri Hendri's Avatar
    Hendri Hendri
    Mine too, it freezed for random apps "randomly" (not crashed though), and I need to close the app if freezed
    10-12-2016 03:15 PM
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