10-03-2016 05:12 PM
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  1. iMore Question's Avatar
    iMore Question
    My phone is turned on. I know this because I called it and it vibrated. My screen is totally black. I cannot get it to turn on. My phone is only a few months old.
    10-03-2016 04:45 PM
  2. Tartarus's Avatar
    Tartarus
    Ambassador
    Hold down the home and power button for 10 to 15 seconds until you see the Apple logo. If you don't see anything on your screen, then I'm afraid your screen is defective. If that's the case go to the nearest Apple Store or an Apple Certified Repair Service.
    10-03-2016 05:12 PM
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