10-03-2016 04:37 PM
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  1. iMore Question's Avatar
    iMore Question
    my phone has 3 thick lines on the right and side and two little lines aswell I reset the phone but they keep coming up. Also I cant do anything on my phone because my touchscreen has frozen.
    10-03-2016 02:17 PM
  2. comiken205's Avatar
    comiken205
    From your vague description, I would say you have a bad digitizer/screen. AppleCare if you have it or call your insurance plan if you have that. If not, you can still take it in to an Apple store for evaluation.
    Just_Me_D likes this.
    10-03-2016 04:37 PM
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