Why is my whatsapp taking me so long to restore from iCloud? - iPhone, iPad, iPod Forums at iMore.com

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10-17-2016 09:47 PM

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https://forums.imore.com/showthread.php?t=374347&s=f877e6a7012184641e1865abd022ae31&p=2824452&viewfull=1#post2824452

iMore Question

My app wasn't working this morning and kept crashing so I deleted it and re-downloaded.
When I went back on it's told me to restore my chats from iCloud.
It downloads then finishes. Gets to 99% on "finishing" and doesn't do anything else. I have deleted again and started again and still the same.
I need to get on as I know people have sent me messages.

09-29-2016 07:31 AM

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Ledsteplin
Q&A Team
Ambassador

Welcome to iMore! Everything you need to know is here.
https://www.whatsapp.com/faq/en/iphone/20888066

If you still can't retrieve your chats, I suggest contacting WhatsApp support.
Maybe someone else has an idea.

09-29-2016 09:52 AM

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Google User5

Originally Posted by iMore Question

My app wasn't working this morning and kept crashing so I deleted it and re-downloaded.
When I went back on it's told me to restore my chats from iCloud.
It downloads then finishes. Gets to 99% on "finishing" and doesn't do anything else. I have deleted again and started again and still the same.
I need to get on as I know people have sent me messages.

Hey were you able to fix it? I am having the same issue

10-01-2016 12:57 PM

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xmemory

I have the same did you found a solution?

10-02-2016 09:25 AM

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Jess Johnson

Me too, possibly a new iOS issue?

10-02-2016 01:02 PM

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BevPam

I have the same problem. It seems to be stuck at 99% but still looks like it is downloading after 3 days. Has anybody got the answer please?

10-03-2016 04:26 AM

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3

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Monique86

Is there a solution? I am having this problem as well. I deleted whatsapp and tried to restore again and the same thing happened. I am using an iphone7. I just got it and was trying to setup whatsapp.

10-03-2016 09:20 PM

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Monique86

Originally Posted by BevPam

I have the same problem. It seems to be stuck at 99% but still looks like it is downloading after 3 days. Has anybody got the answer please?

10-03-2016 10:30 PM

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Monique86

Did you find a solution?

10-03-2016 10:31 PM

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arunshob

I'm having the same issue...any help as to how to resolve this issue?

10-04-2016 09:57 PM

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tabassum k

Does anyone know how to fix this? Is whatsapp going to fix it. I've installed and reinstalled it for the past 3 days and it always gets stuck at 99%

10-04-2016 10:30 PM

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pallavii211

Same issue. Please help

10-05-2016 04:43 AM

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Lord Bendtner

Same Issue here guys

10-06-2016 06:46 AM

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mronnet01

I also have the same problem

10-07-2016 01:06 AM

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1

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MONTY BARUN

Originally Posted by Google User5

Hey were you able to fix it? I am having the same issue

Anyone got the solution,I have this problemtoo

10-12-2016 06:55 AM

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harsha_chowdary

Same issue lasting for past 2 days... anyone plz help

10-16-2016 12:28 AM

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1

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Leandrosz

same issue... anyone found some solution?

10-17-2016 09:47 PM

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