[iMore Question]

My app wasn't working this morning and kept crashing so I deleted it and re-downloaded.
When I went back on it's told me to restore my chats from iCloud.
It downloads then finishes. Gets to 99% on "finishing" and doesn't do anything else. I have deleted again and started again and still the same.
I need to get on as I know people have sent me messages.

[Ledsteplin]

Welcome to iMore! Everything you need to know is here.
https://www.whatsapp.com/faq/en/iphone/20888066

If you still can't retrieve your chats, I suggest contacting WhatsApp support.
Maybe someone else has an idea.

[Google User5]

My app wasn't working this morning and kept crashing so I deleted it and re-downloaded.
When I went back on it's told me to restore my chats from iCloud.
It downloads then finishes. Gets to 99% on "finishing" and doesn't do anything else. I have deleted again and started again and still the same.
I need to get on as I know people have sent me messages.

Hey were you able to fix it? I am having the same issue

[xmemory]

I have the same did you found a solution?

[Jess Johnson]

Me too, possibly a new iOS issue?

[BevPam]

I have the same problem. It seems to be stuck at 99% but still looks like it is downloading after 3 days. Has anybody got the answer please?

[Monique86]

Is there a solution? I am having this problem as well. I deleted whatsapp and tried to restore again and the same thing happened. I am using an iphone7. I just got it and was trying to setup whatsapp.

[Monique86]

I have the same problem. It seems to be stuck at 99% but still looks like it is downloading after 3 days. Has anybody got the answer please?

[Monique86]

Did you find a solution?

[arunshob]

I'm having the same issue...any help as to how to resolve this issue?

[tabassum k]

Does anyone know how to fix this? Is whatsapp going to fix it. I've installed and reinstalled it for the past 3 days and it always gets stuck at 99%

[pallavii211]

Same issue. Please help

[Lord Bendtner]

Same Issue here guys

[mronnet01]

I also have the same problem

[MONTY BARUN]

Hey were you able to fix it? I am having the same issue

Anyone got the solution,I have this problemtoo

[harsha_chowdary]

Same issue lasting for past 2 days... anyone plz help

[Leandrosz]

same issue... anyone found some solution?

[ngelique]

I have the same issue but it's stuck at 53% instead of 99%. However, at the top of the screen next to the iCloud refreshing symbol, it says "Date; Tuesday 9:47 pm". I started the download on a Wednesday and it is Monday now, so I am guessing that I will just have to wait until 9:47 pm tomorrow for it to be finished... (?)