10-17-2016 09:47 PM
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  1. iMore Question's Avatar
    iMore Question
    My app wasn't working this morning and kept crashing so I deleted it and re-downloaded.
    When I went back on it's told me to restore my chats from iCloud.
    It downloads then finishes. Gets to 99% on "finishing" and doesn't do anything else. I have deleted again and started again and still the same.
    I need to get on as I know people have sent me messages.
    09-29-2016 07:31 AM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Welcome to iMore! Everything you need to know is here.
    https://www.whatsapp.com/faq/en/iphone/20888066

    If you still can't retrieve your chats, I suggest contacting WhatsApp support.
    Maybe someone else has an idea.
    09-29-2016 09:52 AM
  3. Google User5's Avatar
    Google User5
    Originally Posted by iMore Question
    My app wasn't working this morning and kept crashing so I deleted it and re-downloaded.
    When I went back on it's told me to restore my chats from iCloud.
    It downloads then finishes. Gets to 99% on "finishing" and doesn't do anything else. I have deleted again and started again and still the same.
    I need to get on as I know people have sent me messages.
    Hey were you able to fix it? I am having the same issue
    10-01-2016 12:57 PM
  4. xmemory's Avatar
    xmemory
    I have the same did you found a solution?
    10-02-2016 09:25 AM
  5. Jess Johnson's Avatar
    Jess Johnson
    Me too, possibly a new iOS issue?
    10-02-2016 01:02 PM
  6. BevPam's Avatar
    BevPam
    I have the same problem. It seems to be stuck at 99% but still looks like it is downloading after 3 days. Has anybody got the answer please?
    10-03-2016 04:26 AM
  7. Monique86's Avatar
    Monique86
    Is there a solution? I am having this problem as well. I deleted whatsapp and tried to restore again and the same thing happened. I am using an iphone7. I just got it and was trying to setup whatsapp.
    10-03-2016 09:20 PM
  8. Monique86's Avatar
    Monique86
    Originally Posted by BevPam
    I have the same problem. It seems to be stuck at 99% but still looks like it is downloading after 3 days. Has anybody got the answer please?
    10-03-2016 10:30 PM
  9. Monique86's Avatar
    Monique86
    Did you find a solution?
    10-03-2016 10:31 PM
  10. arunshob's Avatar
    arunshob
    I'm having the same issue...any help as to how to resolve this issue?
    10-04-2016 09:57 PM
  11. tabassum k's Avatar
    tabassum k
    Does anyone know how to fix this? Is whatsapp going to fix it. I've installed and reinstalled it for the past 3 days and it always gets stuck at 99%
    10-04-2016 10:30 PM
  12. pallavii211's Avatar
    pallavii211
    Same issue. Please help
    10-05-2016 04:43 AM
  13. Lord Bendtner's Avatar
    Lord Bendtner
    Same Issue here guys
    10-06-2016 06:46 AM
  14. mronnet01's Avatar
    mronnet01
    I also have the same problem
    10-07-2016 01:06 AM
  15. MONTY BARUN's Avatar
    MONTY BARUN
    Originally Posted by Google User5
    Hey were you able to fix it? I am having the same issue
    Anyone got the solution,I have this problemtoo
    10-12-2016 06:55 AM
  16. harsha_chowdary's Avatar
    harsha_chowdary
    Same issue lasting for past 2 days... anyone plz help
    10-16-2016 12:28 AM
  17. Leandrosz's Avatar
    Leandrosz
    same issue... anyone found some solution?
    10-17-2016 09:47 PM
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