02-08-2019 09:47 AM
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  1. iMore Question's Avatar
    iMore Question
    Is this a scam?
    I have not placed this order.
    Please cancel.
    09-23-2016 03:19 AM
  2. Tartarus's Avatar
    Tartarus
    Ambassador
    Welcome to iMore.

    Please contact the sender of the email.
    If you suspect any foul play, disregard that email entirely.

    We are not Apple and in no way affiliated with Apple.

    If you have any further questions, please join our forum. We're happy to help.
    09-23-2016 03:25 AM
  3. MarianeBarthos's Avatar
    MarianeBarthos
    Dear Sir/Madam,
    I forgot my passcode for my IPAAir 2, serial number: [Redacted - Never post Serial Numbers on a public forum]. Thenphone was reset and I then lost my microsoft word package which was shipped to me. May I please get it again.
    Thanks
    Mariane from Windhoek, Namibia
    Last edited by Rob Phillips; 02-06-2019 at 01:40 PM.
    02-06-2019 01:29 AM
  4. Lee_Bo's Avatar
    Lee_Bo
    Network Moderator
    Trusted Member
    Q&A Team
    Originally Posted by MarianeBarthos
    Dear Sir/Madam,
    I forgot my passcode for my IPAAir 2. Thenphone was reset and I then lost my microsoft word package which was shipped to me. May I please get it again.
    Thanks
    Mariane from Windhoek, Namibia
    https://support.apple.com
    Last edited by Rob Phillips; 02-06-2019 at 01:41 PM.
    Rob Phillips likes this.
    02-06-2019 12:03 PM
  5. Lee_Bo's Avatar
    Lee_Bo
    Network Moderator
    Trusted Member
    Q&A Team
    Originally Posted by iMore Question
    Is this a scam?
    I have not placed this order.
    Please cancel.

    A quick search of that order number reveals it's a scam. Delete the email and don't click on any links.
    02-06-2019 12:04 PM
  7. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    Definitely a scam! I get these types of emails periodically on an email account that is not affiliated with Apple. Delete! Delete! Delete!
    02-06-2019 01:36 PM
  8. Rob Phillips's Avatar
    Rob Phillips
    Originally Posted by MarianeBarthos
    Dear Sir/Madam,
    I forgot my passcode for my IPAAir 2, serial number: [Redacted - Never post Serial Numbers on a public forum]. Thenphone was reset and I then lost my microsoft word package which was shipped to me. May I please get it again.
    Thanks
    Mariane from Windhoek, Namibia
    Seriously, NEVER post your serial number or any other confidential information in a public forum, or anywhere else other people could see it. We are not affiliated with Apple in any way and can’t help you. As was already recommended, contact Apple Support.
    02-06-2019 01:43 PM
  9. mina8020's Avatar
    mina8020
    Unquestionably a trick! I get these sorts of messages intermittently on an email account that isn't partnered with Apple. Erase! Erase! Erase!
    02-08-2019 09:47 AM
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