09-22-2016 09:17 PM
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  1. iMore Question's Avatar
    iMore Question
    Worked fine this am, then the screen went black but could push on/off key and i would hear seri, now it is completely dead. Help!!!!!!
    09-22-2016 05:20 PM
  2. Tartarus's Avatar
    Tartarus
    Ambassador
    Hi, welcome to iMore.
    Did you try connecting it to iTunes?
    What happens if you do that?

    It could either be your screen or some software issue.

    If you see your device in iTunes, make a backup and try restoring the device.

    If this is not possible, make an appointment with the nearest Apple Store or a Apple Certified Repair Service.

    If you have any further questions, please join our forum. We're happy to help.
    09-22-2016 05:37 PM
  3. nikkisharif's Avatar
    nikkisharif
    Ambassador
    This happened to me before. Rebooting my device helped me. Press & hold the home & power buttons at the same time until the Apple logo appears.
    melmurphy likes this.
    09-22-2016 09:17 PM
« IPhone sale tax | My phone no longer "rings" just vibrates. I checked the "ring tones" and they sound on the phone. »

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