09-20-2016 12:52 PM
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  1. iMore Question's Avatar
    iMore Question
    I have a new email address and for some reason I can't seem to answer on or both of my security questions correctly, even though I know the answers. What can I do?????????? Very frustrated!!!!!!!!!
    09-19-2016 03:09 PM
  2. Ariza16's Avatar
    Ariza16
    I been in this situation before, and i just chat/called Apple and spoke with their support team and they were able to help me solve the problem.
    09-19-2016 03:14 PM
  3. FDee's Avatar
    FDee
    Call AppleCare in your country. They will help you. Reset instructions will be given to another email which you have access to provided they can successfully verify your identity. Good luck.
    09-20-2016 12:52 PM
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