1. morinkd's Avatar
    iOS 10.1 should fix the issue per Apple (Business User here). tested with Beta last week and it worked for the users experiencing the issue.
    10-24-2016 12:18 PM
  2. adeath's Avatar
    I still have the issue after updating to iOS 10.1. Had to have my Exchange admin remove the apostrophe from my email address to fix it.
    11-01-2016 02:56 PM
  3. idope-p's Avatar
    Hi I work at an IT help desk and came across this same problem for a client and looked to this thread for potential answers or clues for resolving this issue. I'm not totally sure that this will fix the issue you are having but it's worth a shot. In the Settings menu under the Mail try turning off "Organize by Thread" for some reason this fixed the issue our client was having and I thought I would share it for others who may have the same problem. Hope this helps!
    You the real MVP. This is the actual answer to this thread.
    12-20-2017 02:41 PM
  4. Mbiehn's Avatar
    It's definitely not an apostrophe problem since e-mail addresses nor websites do not allow special characters in the address. By the way, the problem exists on my iPhone and I've checked all the senders - no such thing as apostrophe or anything like it.
    12-28-2017 06:20 AM
  5. Mbiehn's Avatar
    Another reply from my side. I don't use Exchange mailbox, no apostrophe in any of e-mail addresses, Sort by thread is turned off and I'm on iOS 11, iPhone X. All the accounts in Outlook display blank messages. iOS mail works perfectly. The issue is to be fixed by Microsoft , not Apple.
    12-28-2017 07:11 AM
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