1. iMore Question's Avatar
    i can get the call but I can't hear it ring
    09-11-2016 05:44 PM
  2. Tartarus's Avatar
    Did you check the mute switch?
    09-11-2016 05:44 PM
  3. SwitchBeach's Avatar
    What phone?

    In addition to the Mute switch, have you checked the "Do Not Disturb" function to make sure it is not on?
    Have you checked the volume switches to make sure the volume is up?
    Have you tried a hard reboot?
    09-11-2016 07:50 PM
  4. Rob Phillips's Avatar
    If all of the previous recommendations still don't fix your problem contact Apple Support or bring your iPhone into an Apple Store.
    09-11-2016 08:08 PM

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