1. iMore Question's Avatar
    I have successfully downloaded 833 pics and 121 videos from my phone. However it wont let me move any more. Keeps saying no new pics to move but there is I haven't downloaded anything from this phone before!!
    09-09-2016 11:50 AM
  2. Tartarus's Avatar
    How did you download those pics and videos?

    I choose to connect my iPhone to my computer with the lightning cable, then go to Explorer and I see my iPhone appearing as an external disk.
    From there I browse to the DCIM folder and copy all folders to my local hard disk.

    This will be your safest option.
    After successfully copying all folders, simply delete (or not) on your phone, not though your computer.
    09-09-2016 12:46 PM

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