1. ChrisS9938's Avatar
    Getting ready to head to Verizon. My phone has been having battery issues for a while. Now it's not charging correctly. It will take a charge, but I have to really push the charging wire into the phone to make contact. Then you have to very carefully set it down because it will lose connection easily. Also, I am getting signal, but the display is not showing any "bars" filled in.

    My wife's had similar issues and was replaced through insurance. Just wondering if anyone if anyone has had this kind of issue. The phone is slightly over 1 1/2 years old. It sees heavy usage, but has been handled extremely gently. Few drops, none major, no water, and has a speck candy shell and ballistic glass.
    09-04-2016 10:11 AM
  2. Tartarus's Avatar
    Looks like there is something in your lightning port on your iPhone. You can remove it very gently with a toothpick yourself.

    After 18 months, depending on your usage, the battery is bound to show some decrease in performance. Apple will replace it after running a diagnosis in the Store. As for the costs of the replacement, that's in most $79 but if you have insurance you could have it done for free.
    09-04-2016 10:31 AM
  3. ChrisS9938's Avatar
    I'm over a hour away from the nearest Apple Store. I'm going to see if Verizon will just replace it. I tried the toothpick thing already.
    09-04-2016 10:49 AM
  4. ChrisS9938's Avatar
    I had planned to keep this one longer, but Apple seems to be unable to produce phones that last over 2 years.
    09-04-2016 10:50 AM

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