08-30-2016 10:23 PM
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  1. iMore Question's Avatar
    iMore Question
    I purchased it in 2013. It hasn't gotten wet, although it has been dropped a few times. It will allow calls to come in, and I can call out while using the SYNC in my car. Any ideas?
    08-30-2016 07:58 PM
  2. Tartarus's Avatar
    Tartarus
    Ambassador
    Sounds like your screen is unresponsive for touches.
    Have a Apple Certified Repair Service look at it.
    08-30-2016 08:04 PM
  3. quality h20's Avatar
    quality h20
    Hold down both the Power and Home buttons concurrently until the device reboots itself, this usually takes about 10 seconds, as signified by the  Apple logo appearing on screen
    08-30-2016 10:23 PM
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