08-23-2016 05:24 PM
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  1. iMore Question's Avatar
    iMore Question
    I received a phone, that had been previously used and I was able to transfer the phone number. but not the voice mail..... I have been working on this for several hours, but have not found anything that would help. Where could I find directions for transferring the voice mail also?
    08-23-2016 05:12 PM
  2. JustMeWhoElse's Avatar
    JustMeWhoElse
    You will have to setup the Voice Mail on the new iPhone.

    Have you gone to Voicemail in the Phone app? The new iPhone should ask for your VM password - enter your PW. That should do it. If it was me, I would restart the iPhone after this too. Go back to Voicemail and see if the iPhone "talks" to carrier without you getting prompt for password.

    If you have a lot of voicemails, you may have to wait a bit for them to populate to the new iPhone from your carrier.
    08-23-2016 05:24 PM
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