08-22-2016 06:44 PM
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  1. iMore Question's Avatar
    iMore Question
    I tried to make one but it says that my email has already been taken, however I have made no apple id account. I reset the password from my email but it wont let me do anything without the security question answers, which I do not know the answers to because I did not make them. What can I do?
    08-22-2016 06:12 PM
  2. SwitchBeach's Avatar
    SwitchBeach
    You should contact Apple directly. Someone, either on purpose or inadvertently, has apparently used your email address to create an Apple ID.

    Is it possible that you created the account a long time ago and have since forgotten?
    Is it possible that a family member used your email address to create an Apple ID?

    Regardless, only Apple can help you with this.

    Otherwise, just use a different email address.
    08-22-2016 06:44 PM
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