request refund

I

iMore Question

My Pokemongo account was banned, even though I did not cheat. When I disputed, they never responded. I'd like the money from the in game app purchases refunded.
 

pkcable

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First off welcome to iMore.com. As you may or may not realize we are an Apple products fan site and we have nothing to do with Pokemon Go, other than we DO cover the iPhone app they provide. Another company makes and supports the app. I will help you contact them.

They are called Niantic and you can reach them....

You can submit a ban appeal.... https://support.pokemongo.nianticlabs.com/hc/en-us/articles/225146308-Submit-a-ban-appeal

Help with Premium items FAQ ... https://support.pokemongo.nianticla...267-Help-with-PokéCoins-and-premium-items-FAQ

General How can we help you page... https://support.pokemongo.nianticlabs.com/hc/en-us/articles/222249687-What-can-we-help-you-with-
 

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