08-13-2016 10:52 PM
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  1. iMore Question's Avatar
    iMore Question
    I'm from Brazil and I will be travelling to Europe soon and I would like to know whether I can exchange my broken iPhone 6 for a brand new iPhone 6S.

    I know that Apple exchanges for the same model but does it exchange for a superior one (paying a higher fee, obviously)?

    Also, can I exchange it in Europe since I bought it in Brazil?
    08-12-2016 06:06 AM
  2. SwitchBeach's Avatar
    SwitchBeach
    Exchange? No.

    You can purchase a new iPhone, though. And they might give you some trade in credit for your old phone.
  3. SwitchBeach's Avatar
    SwitchBeach
    Exchange? No.

    You can purchase a new iPhone, though. And they might give you some trade in credit for your old phone.
    Rob Phillips likes this.
    08-12-2016 09:15 AM
  4. iAppleDoYou's Avatar
    iAppleDoYou
    I don't think they will be able to service your device since it is a Brazilian iPhone. I believe devices must be serviced in the country in which it was purchased. If I were you I would just call the Apple Store and ask first.
    08-13-2016 10:24 PM
  5. Rob Phillips's Avatar
    Rob Phillips
    Originally Posted by iAppleDoYou
    I don't think they will be able to service your device since it is a Brazilian iPhone. I believe devices must be serviced in the country in which it was purchased. If I were you I would just call the Apple Store and ask first.
    You are correct. iPhone does not have an international warranty.
    08-13-2016 10:52 PM
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