1. iMore Question's Avatar
    I have no idea I've never touched an apple product before in my life. They have passcode n i cant get a hold of the previous owner help one is big one is small
    08-05-2016 09:58 AM
  2. kch50428's Avatar
    If they're activation locked, you're screwed. Unless the seller was the owner of the AppleID they're locked to.
    08-05-2016 10:07 AM
  3. anon(9602380)'s Avatar
    Welcome to iMore!

    Unfortunately I think you may have purchased two iPads that will be useless to you. Here is Apple's guide on how to reset the passcode. But even if you do reset the passcode, you are still going to need the Apple ID and password to set them up. Here is Apple's guide on how to recover and Apple ID. Unless you have access to the the email address associated with that ID though, you are out of luck and will not be able to use the iPad's.
    08-05-2016 10:10 AM
  4. ReVu30's Avatar
    I hope you are able to contact the seller ASAP, as the others have said, this is your only way of unlocking the iPads. Do you know the seller or did you buy them elsewhere?
    08-05-2016 11:03 AM

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