08-02-2016 06:34 PM
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  1. iMore Question's Avatar
    iMore Question
    i have tried hard resetting it to see if maybe it was just frozen but i get the same thing.
    08-02-2016 05:41 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    Is the screen damaged? Has the device been exposed to water? If not, make a genius bar appointment with the nearest Apple Store to have them diagnose and fix the problem for you.
    08-02-2016 06:34 PM
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