1. iMore Question's Avatar
    i inquire to the powermac because my iphone went wrong there is a black somehow blue or violet stripes 1/3 of the screen they said that they will not fix if it is a display i don't understand
    07-26-2016 01:09 PM
  2. Rob Phillips's Avatar
    Welcome to iMore! Apple's limited warranty doesn't cover physical damage. If your display is broken and they feel that it is a result of physical damage they can choose not to cover it. Do you have AppleCare+? It's a worthwhile purchase in the future.
    07-26-2016 02:11 PM
  3. Ipheuria's Avatar
    If your display needs to be replaced but the case has dents they will not replace the display unless you have Applecare +. The new display will not be able to be put into your case because of the dents. There is very close tolerance and with the dents the new display will not fit and possibly not work. Once they take your phone they assume responsibility and if they can't replace the screen they will need to replace the phone instead. I've had this happen to me twice.
    07-26-2016 03:19 PM
  4. Garz's Avatar
    They are problem claiming the screen is working right because of the dents knowing it has been dropped. Drops can cause issues with the screen and lines to develop.
    07-26-2016 05:14 PM

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