Debit error

[iMore Question]

I was making a purchase of tecarta living bible but I cance the transaction before but my account was debitted and the bible was not purchased so I do not have the bible and my account was debitted. I want my money refunded

 

[Just_Me_D]

I was making a purchase of tecarta living bible but I cance the transaction before but my account was debitted and the bible was not purchased so I do not have the bible and my account was debitted. I want my money refunded

If you purchased the app via the App Store on an Apple product, please notify Apple Support. Thank you.

 

[Rob Phillips]

Welcome to iMore! Did you get an email receipt? Check http://reportaproblem.apple.com and see if the app purchase is listed there. If so, you can request a refund from Apple. You can also try Apple Support but the first method will probably be much quicker.

 

[robertk328]

You can also read this guide to see how to get a refund if it was indeed purchased:

How to get a refund for iTunes or App Store purchases | iMore

Good luck!