1. iMore Question's Avatar
    Iphone 4 worked fine then suddenly when trying to get internet through 3G it comes up saying could not activate mobile data network. Have reset network settings, but still not working. Works fine when connected through wifi. Any thoughts please, thanks.
    07-07-2016 03:07 PM
  2. Honey Beagle's Avatar
    Did you hard reset the phone.
    07-07-2016 04:11 PM
  3. emmamag's Avatar
    I reset it through general then reset network settings
    07-07-2016 06:51 PM
  4. Tartarus's Avatar
    Pull out your sim and put it back in. Sometimes that does the trick. Going in and out of flight mode is also an option.
    07-07-2016 09:23 PM
  5. emmamag's Avatar
    Thanks, have tried those and still not working
    07-08-2016 05:24 AM
  6. Tartarus's Avatar
    Have you tried contacting the help desk of your carrier? They may have a solution.

    And welcome to iMore by the way. It's good to have you.
    07-08-2016 06:08 AM
  7. emmamag's Avatar
    Yes, am trying that but they are not particularly good at answering phones! Thanks for your help
    07-08-2016 06:10 AM
  8. robertk328's Avatar
    Yes, am trying that but they are not particularly good at answering phones! Thanks for your help
    With Verizon I use their online chat. Works great! Check if TMobile has that once you log on to your account.
    07-08-2016 07:09 AM

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