07-05-2016 06:11 AM
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  1. iMore Question's Avatar
    iMore Question
    Its not been more than a year yet but my iphone 5s screen gets dead. I am not able to use screenpad only home button works. please suggest what to do.
    07-05-2016 03:09 AM
  2. anon(9602380)'s Avatar
    anon(9602380)
    Welcome to iMore!

    First I suggest a hard reset. Hold the power & home button until you see the  logo and then release. If this does not solve the problem, then I suggest making a Genius appointment to have you phone looked at.
    07-05-2016 05:20 AM
  3. Tartarus's Avatar
    Tartarus
    Ambassador
    If you use a screen protector and/or a case, try removing those and see if your touch screen works then. If not, please do as firedept10 suggested.
    07-05-2016 05:39 AM
  4. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    If only your home button works, then you can't do a hard reset. You can try a soft reset by going to Settings > General > Accessibility > Assistive Touch. > device > long press on "lock screen". > slide to power off.

    Or let the battery drain down until it shuts off on its own.
    07-05-2016 06:11 AM
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