1. Annie_i6s's Avatar
    My husband, who has an iPhone 5 just texted me that question. Apparently he's getting a message on his phone that there is no Sim card installed.

    The suggestions or thoughts would be appreciated!
    06-29-2016 08:58 PM
  2. Tartarus's Avatar
    Have your just husband remove his SIM card from the phone and put it back in. This happens generally after the phone has fallen.
    06-29-2016 09:32 PM
  3. robertk328's Avatar
    Have your just husband remove his SIM card from the phone and put it back in. This happens generally after the phone has fallen.
    Yup! Generally ejecting the SIM and putting it back in will get the card to be recognized. If not, you may need to take a trip to your carrier store and get a new one.
    Annie_i6s likes this.
    06-30-2016 06:06 AM
  4. Annie_i6s's Avatar
    Thanks everyone. He has got it working right now. He followed some instructions he found on Apple's site, which included turning airplane mode off and then on again, and then restarting his phone. He stopped short of removing the SIM card because he was in a place where he really couldn't do that. The good news is that everything seems to be back to normal. Howver, if this happens again, he'll try removing the sim card.

    Again this is a 5 which he's had it for 3-4 years. It's a work phone and he doesn't want a new one because the current "work plan" gives him unlimited data. A new phone would come with a "new plan" that does not include unlimited data. Personally, I think that's silly because a new phone would be so much better!
    libra89 and Tartarus like this.
    06-30-2016 09:09 AM
  5. Tartarus's Avatar
    Is buying a phone from the store not an option?
    06-30-2016 05:56 PM

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