1. lytefall's Avatar
    I have an iPhone 6 running the latest iOS. Every one or two days I lose video sound (with anything that plays video - apps that contain video, Facebook, YouTube etc). All other sounds (ringer, tones, voice recordings, games etc) work fine. I restart the phone and everything is fine again for a day or two.

    Any ideas? The temporary fix is simple (restart) but it's ridiculously annoying to have to do so often.
    06-21-2016 08:18 PM
  2. Tartarus's Avatar
    This is the first I'm hearing of such a bug.

    What iOS version are you on? Did you send a bug report to Apple?

    Next time try flipping the mute switch on and off before doing a restart. It's not convenient but less annoying than a restart.

    I hope somebody with more insight in this problem comes along to help you out.
    Rob Phillips likes this.
    06-21-2016 08:38 PM
  3. lytefall's Avatar
    This is the first I'm hearing of such a bug.

    What iOS version are you on? Did you send a bug report to Apple?

    Next time try flipping the mute switch on and off before doing a restart. It's not convenient but less annoying than a restart.

    I hope somebody with more insight in this problem comes along to help you out.
    iOS is the latest version. I have tried the mute switch, it has no effect.

    I also submitted a bug report using the online form.
    Tartarus likes this.
    06-21-2016 08:50 PM
  4. Rob Phillips's Avatar
    I'm almost wondering if there's an app hijacking your audio. When it happens, Try double tapping your home button and swiping an app out of your app switcher, then testing out your sound again. Repeat as necessary until you (hopefully) get your sound back. Whatever app was closed just prior to your sound returning is your problem.
    That may or may not actually work. Worth a try though!
    06-21-2016 08:52 PM
  5. lytefall's Avatar
    Thanks. It was a good idea but I closed everything but the YouTube app and tried, and then again with just Facebook open and there was still no sound with either.
    06-30-2016 10:37 PM

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