1. iMore Question's Avatar
    My iPad keeps leaving screen I'm on and going back to desktop. I was told to reset it to factory. Also told me to back up as to not lose data with iCloud. Also is there anything else I can do to fix problem without losing data
    06-14-2016 08:03 PM
  2. Rob Phillips said: Best Answer

    Welcome to iMore! Here yo go:

    1. Connect your iOS device to a Wi-Fi network. Go to Settings > iCloud > Backup, turn on iCloud Backup, then tap Back up Now.

    2. To verify the backup, go to Settings > iCloud > Storage > Manage Storage, then tap your device name below Backups. The latest backup is listed with a timestamp and backup size.

    https://support.apple.com/en-us/KM20...s::applesearch
  3. Rob Phillips's Avatar
    Welcome to iMore! Here yo go:

    1. Connect your iOS device to a Wi-Fi network. Go to Settings > iCloud > Backup, turn on iCloud Backup, then tap Back up Now.

    2. To verify the backup, go to Settings > iCloud > Storage > Manage Storage, then tap your device name below Backups. The latest backup is listed with a timestamp and backup size.

    https://support.apple.com/en-us/KM20...s::applesearch
    06-14-2016 09:01 PM
  4. Ledsteplin's Avatar
    If you have issues, you might want to restore as new. Not from a back up. The problem may be in the back up.
    06-14-2016 09:39 PM

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