1. iMore Question's Avatar
    How can I get access to reset my phone without my username or password ?
    06-03-2016 01:48 AM
  2. robertk328 said: Best Answer

    Here are complete instructions on what to do if you've forgotten your passcode:

    https://support.apple.com/en-us/HT204306
  3. Just_Me_D's Avatar
    If you're referring to the lock screen passcode, then you'll have to connect your iPhone to your computer and then restore it via iTunes.
    06-03-2016 07:05 AM
  4. robertk328's Avatar
    Here are complete instructions on what to do if you've forgotten your passcode:

    https://support.apple.com/en-us/HT204306
    06-03-2016 07:07 AM
  5. Ledsteplin's Avatar
    Once you restore via iTunes, you will still need your Apple ID and password to set up.
    06-03-2016 10:16 AM

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