05-12-2016 01:01 AM
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  1. iMore Question's Avatar
    iMore Question
    My Mac is telling me that my next update is to go to El Capitan 10.11. but when I try to download it from the app store, it denies me saying I need to have a core 2 duo processor. I have an external hard drive if that helps.
    05-11-2016 11:52 PM
  2. anon(9602380)'s Avatar
    anon(9602380)
    Community Review Team
    Moderator
    Welcome to iMore!

    Here is a link that will give you instructions on how to download and install El Capitan. Check to make sure your Mac is compatible with it. The link will provide you with all that info. Another suggestion is try signing out of the App Store, reboot your Mac and sign back in. The other option would be to make a bootable disk with your external drive from a different Mac and installing it from there. Here is a link from iMore on how to make a bootable drive of El Capitan and some further instructions on haw to install El Capitan.

    Hopefully this will help you to download and install it.
    05-12-2016 01:01 AM
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