1. iMore Question's Avatar
    My son passed away July 2015, and in trying to get into his phone to retrieve photos, music and messages to save as memories, then I want to clear is phone so I can give his phone to his best friend. Please help me to enable his phone and if you can help to get his password. Your help with this is greatly appreciated. Thank you.
    05-05-2016 02:15 PM
  2. pkcable's Avatar
    First of all so sorry for your loss. Probably only Apple can help you and most likely they will need documentation, such as a death certificate and possibly/probably probate paperwork from your local Register of Wills, Surrogate's Office, or Probate Court. (I work for the Philadelphia Register of Wills) This document is called a decree of Probate and/or a short certificate.


    PS I am NOT an attorney and my reply should not be taken as legal advice. It is just spoken one citizen to another. Please seek legal advise should you so choose, OR call your local Probate office.
    05-05-2016 02:49 PM

Similar Threads

  1. iPhone 3G broke
    By Levi brand in forum iOS 8
    Replies: 9
    Last Post: 05-11-2016, 09:48 AM
  2. How to add songs to the Music app
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 05-05-2016, 12:12 PM
  3. Replies: 1
    Last Post: 05-05-2016, 11:51 AM
  4. Netflix gives you better control over how much cellular data it uses
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 05-05-2016, 11:00 AM
  5. Best apps for writing on the iPhone and iPad (but mostly the iPad)
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 05-05-2016, 10:12 AM
LINK TO POST COPIED TO CLIPBOARD